Transform Customer Care into Business Growth Engine

Elevate your support operations with AI-powered automation — reduce response times, enhance agent productivity and delight every customer at every touchpoint.

From Reactive Support to Proactive Experience

With our tailored AI solutions, you’ll switch from simply resolving tickets to anticipating needs — automating chat, email and feedback loops to deliver seamless, memorable service that earns loyalty and reduces cost.

Use Case 1

Employee Onboarding
 and Offboarding

Automatically identify, attract, and capture high-quality leads using AI-driven insights — turning traffic into real business opportunities.

Use Case 2

High-Quality Email Support

Automatically identify, attract, and capture high-quality leads using AI-driven insights — turning traffic into real business opportunities.

Use Case 3

Ticket System Automation

Automatically identify, attract, and capture high-quality leads using AI-driven insights — turning traffic into real business opportunities.

Use Case 4

Feedback Loop

Automatically identify, attract, and capture high-quality leads using AI-driven insights — turning traffic into real business opportunities.

Success Roadmap

Transform your processes within weeks with our 100% Done-For-You approach, offering
continuous support to maintain and elevate your operational standards.

Freequently asked questions

We`re happy to answer your questions

Can we benefit from AI if we lack technical expertise?

Absolutely. Our mission is to make AI accessible for all businesses, regardless of technical experience. I provide intuitive solutions and hands-on support to ensure seamless adoption and integration. From implementation to daily use, I will guide you every step of the way.

We specialize in automating your current workflows to enhance efficiency and ensure your existing systems work seamlessly with my AI solutions. Additionally, we can design and implement entirely new processes tailored to your specific business needs, enabling you to unlock new opportunities and streamline operations from the ground up.

Implementing AI automation brings a clear and measurable ROI. By empowering employees with AI and automating workflows, your team can shift focus to higher-value activities, opening up potential avenues for increased revenue. While each project is unique, our commitment is to deliver solutions that yield tangible, impactful returns both short and long term.

We are your new colleagues & Automation Growth Partner, we work with you from the start, want to add us to your Teams or Slack? no problem. ImpactWorks provides the  necessary training, troubleshooting, and always-on support to ensure your new operations run smoothly.

 

Absolutely. Our goal is to ensure you get the most out of the CRM you already use. We help streamline your CRM by organizing data and optimizing workflows. By aligning your CRM with your business processes, we make it a powerful tool for driving efficient marketing, sales, and project management.

The timeline for implementing a project varies based on its scope and complexity. Typically, smaller projects can be completed in a few weeks, while more extensive ones may take longer. The goal is to ensure a swift implementation, minimizing disruption to your business operations.

We prioritize data security and reliability through robust measures designed to protect your information and ensure compliance with regulatory standards, including GDPR. This includes maintaining confidentiality by signing NDAs upon request, hosting all solutions on secure, industry-leading platforms such as AWS or Google Cloud, and safeguarding your data by managing it exclusively in the cloud, with no local storage.

Our pricing is customized based on your needs. For smaller to mid-sized businesses, we recommend Conversations AI which starts with a completely free consultation. Should you decide to move forward, I would recommend either the Growth Package ($499 setup fee & $199 per mo.)  or the Essentials Package ($1,499 setup fee & $299 per mo.).

For larger companies and organizations, I suggest starting with the AI Automation Audit where I really do a deep dive into your systems to identify operational AI automation opportunities.  You will pay a fee of $1,500 which is transferable towards the AI Automation Plan implementation (2-4 week delivery).   Key use cases and custom projects are priced based on complexity and scope. Retainer options at that level start at $1,000–$2,000/month for ongoing support and scaling.

Schedule a Free - 15 minute Consultation