ZAGG Downtown Crown: Conversations AI Deployment
ImpactWorks deployed Rocket Local’s Conversations AI at ZAGG Downtown Crown, combining AI voice receptionists with appointment-triggered text messaging to support customer engagement and repair inquiries.
Dr. Steve Wallace: AI Voice Receptionist
Voice agent handles appointment confirmations, reducing front-desk overhead and missed visits. Combined with local SEO and reputation management.
ZAGG: Two-Bot AI Chatbot Architecture
Dual-chatbot system: network-wide for general routing, location-specific for appointment booking and FAQs. Runs 24/7 with zero staff intervention.
ZAGG Phone Repair: Multi-Location Franchise Platform
Complete digital transformation: custom Google Ads, two-bot AI chatbot, automated scheduling, shared-domain SEO network, Apple/Google Wallet Protection Pass, per-location intelligence. Scaling to 100 franchise locations.
ZAGG Phone Repair: From Zero Online Presence to 4x Monthly Leads
A complete digital transformation, including custom Google Ads, Al chatbot, and automated scheduling a single-location repair shop into a lead machine.