3600 South College Rd Suite E-125
Wilmington, NC 28412
910.319.4117
888.948.6727
[email protected]
[email protected]



Website Care Plans




Affordable Website Care & Support

You have a website that is crucial to your business! It generates leads, customers and revenue (or at least it should). It’s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.

 

Software needs updating. All software. Including the software that powers your website. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses every day. It’s the nature of the world we live in and unfortunately websites are an easy target.

 

We may know your website intimately because we either built it or have at least worked on it. We know every line of code and all the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well. ImpactWorks is in the best position to keep your website up and running and open for business and we can do that with one of our Website Care Plans.

Care & Support Process

SETUP

We hook to your website and set up various backups, analytics, and monitors

MONITOR

We backup your website daily and monitor your website 24/7 for security, speed, and rankings

ANALYZE

We use the real time monitoring data to optimize and keep your site secure, fast and always available

REPORT

We send you a beautiful monthly detailed report chock full of great info for your peace of mind and great for meetings


Service Includes


Weekly Meetings


Post & Page Revisions


Website Backups


Core File & Plugin Updates


24/7 Uptime Monitoring


SEO Keyword Rankings


Website Speed Optimization


Google Analytics


Security Scanning




Let’s Work Together

ImpactWorks will help you to achieve your online goals and grow your business


REQUEST A QUOTE

WORk we have done

Moving ideas, content and computing to the edge of the network and into the cloud


VIEW OUR WORK




Website Care




WordPress Site Care Plans

Protecting your investment & peace of mind.

 

 Can you take care of the items above? The real question is:

What is your time worth?

Allow me to take care of your site!

Choose Your Plan

NO SIGN UP FEES   •   NO LONG CONTRACTS   •   NO MORE SITE WORRIES


Oak Plan
Basic Site Care

$79mo.
  • WordPress core & plugin updates
  • Increased security & daily security scans
  • Secure daily off-site backups
  • Monthly report
  • Annual report
  • Crazy report

Redwood Plan
Premium Site Care
Most Popular

$119mo.
  • All the features of the Oak Plan
  • 1 hour of monthly support time
  • Free site hack cleanup
  • Site uptime monitoring

Forest Plan
Deluxe Site Care

$159mo.
  • All the features of the Redwood Plan
  • eCommerce support
  • Monthly website testing
  • Site outage assistance


Have Questions?

I would love to help!

Email me at [email protected] or call me at 612-567-7730



WordPress Site Care

Features

WordPress Core & Plugin Updates

I will perform all of the updates for WordPress and your plugins. After updating I will review your site to make sure the changes were successful.

Increased Security & Daily Scans

I will configure your site for increased security and your site will be scanned daily for malware, viruses and blacklisting.

Secure Daily Off-Site Backups

A full site backup will be sent daily to a secure off-site backup server. I will also monitor your backups to make sure they are running properly.

Monthly Updates Report

Every month I will send you a report of what I have updated and/or fixed. I will include ideas of how to improve your site (when needed).



Premium Features

The features below are included with Redwood & Forest plans.

Monthly Support Time

The Redwood & Forest plans comes with 1 hour of WordPress support time per month. This is for those little changes, fixes and questions that come up.

Site Hack Cleanup

In the rare event that your site does get hacked, I will restore it for free and change all passwords and security settings to prevent it from happening again.

Site Uptime Monitoring

Your site will be monitored to make sure it’s always live. If the site goes down I get notified right away so I can look into the issue.

eCommerce Support

I can assist you with your WooCommerce store and any premium WooCommerce plugin updates. This service is only included in the Forest plan.

eMonthly Website Testing

I will test the critical areas of functionality on your site every month to make sure it works. This includes contact forms and payment tools.

Site Outage Assistance

If your site ever goes down I will contact your web host and work with them to make sure it is restored quickly. I’ll be your only point of contact.



Frequently Asked Questions

Do I need to be an existing client of yours?

Yes. These site care plans were created specifically for my clients, because I built their sites and know them fully. If you are not a client but interested in one of these plans please contact me and we can discuss your needs.

What is your cancellation policy?

Completely hassle-free! When you sign up you get access to an account where you can cancel your service at any time.

What if I need additional support during the month?

We can simply bill it as a separate charge at the standard rate of $80 per hour. We would discuss this option if needed.

Can I keep my web host?

Yes. There may be a few rare exceptions to this rule, but most web hosting providers should allow me to perform these services without any issue. Windows web hosting is not supported.

What are the payment options?

I accept all major credit / debit cards (Visa, Mastercard, American Express, Discover). PayPal is not an option.

Can I accumulate support time?

Unfortunately you cannot. Support time resets at the beginning of each month.